Customer Support
Context Help
If you feel lost inside our Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A context menu will open. It contains detailed info about all the operations that you can carry out on the page in question. Each pop-up window appears on the same page so that you can quickly get back to your work.
Video Tutorials
We have a rich library of tutorial videos illustrating how to work with our web hosting Control Panel. They're meant for those of you who would like to see how things are getting done instead of only reading articles. In this way, anyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step instructional videos.
F.A.Q.
If you can't find the solution you need, have a gaze at our comprehensive FAQ database, which covers questions asked by real individuals and offers real solutions. We regulary "revamp" our FAQ database with new entries in an attempt to cover all the new additions and innovations related to our hosting platform.
Ticketing System
If you still can't find the answer you are looking for in the FAQ section either, you can contact our fantastic team of customer support engineers available 24-7-365 and ready to help you with any query. Each support ticket you send will be replied to in less than sixty minutes (the average ticket response time is approximately twenty mins), so you will not have to wait a long time to get an answer to your question.
